The Veterans Transition Center is now accepting applications for the following position:

Case Manager 1

The selected applicant will support our existing case management team in providing a range of services to our Veterans clients.



Salary Grade/Level/Family/Range

Hourly / Level I / Case Management / $16 to $20 per hour / Standard Benefits

Reports to

Case Management Supervisor


May 16, 2017

Applications Accepted Until Filled

Submit resumes via email: or via Mail:

Veterans Transition Center

Attn: Human Resources
220 12th Street
Marina, CA 93933



The case manager coordinates and monitors the assessment, treatment planning process and follow-up for each Veterans client and/or resident, and serves as an advocate and liaison for and on behalf of Veterans’ rights and benefits.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Contacts assigned residents daily for pertinent Veteran client information and census. Inputs census information, case notes, and other information to Homeless Management Information System (HMIS), other databases are required, and communicates with appropriate team members.
  2. Participates in Veteran client pre-placement planning. Conducts the orientation and initial, quarterly, and annual assessment of individual client needs.
  3. Ensures that all program participants complete the individual plan for contracted mental health services.
  4. Coordinates the interdisciplinary treatment planning meeting and writes the individual plan of service.
  5. Facilitates community resource availability based on client needs (e.g., day program, guardians) to ensure maximum social integration.
  6. Evaluates, facilitates and monitors services and clients’ progress in relationship to established goals and objectives. Documents monthly in the medical record.
  7. Establishes and maintains an effective liaison between residents and staff on a regular basis regarding program issues in the home.
  8. Evaluates the monthly personal care service log.
  9. Participates in regular team and community meetings and trainings.
  10. Evaluates and submits resident loan requests for assigned residents and forwards to approving authority.
  11. Monitors treatment plan follow-up, services to residents and over-all conditions in the homes. Works with housing department to coordinate work orders and make necessary improvements. Follows up problem areas with the case management supervisor and other appropriate team members.
  12. Facilitates client application for eligible benefits (e.g., VA, SSI, Medicaid, SSB, Medicare).
  13. Assist Veteran clients in obtaining gainful employment or registering for education/training.
  14. Reviews and coordinates with the team and provider on decisions involving hospitalization, respite and transfers/level-of-care changes. Implements plan of action. Maintains ongoing dialogue with intake regarding status changes.
  15. Submits weekly client status, monthly schedule, mileage, monthly movement, and quarterly service reports to the case management supervisor.
  16. Reviews and signs incident reports and provides follow-up.
  17. Completes discharge note in the client record on planned discharges. Completes comprehensive discharge summaries on planned/unplanned discharges within 14 days.
  18. Provides crisis intervention for assigned caseload.
  19. Maintains minimum of five face-to-face client contacts per month.
  20. Ensure regular weekend and/or evening contact is made within the Veteran resident community.
  21. Participate in community and team building programs.
  22. Maintains assigned client records as required by client record procedures.


  1. Customer/Client Focus.
  2. Communication Proficiency.
  3. Problem Solving/Analysis.
  4. Technical Capacity.
  5. Personal Effectiveness/Credibility.
  6. Thoroughness.
  7. Collaboration Skills.
  8. Flexibility.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

While performing the duties of this position, the employee travels by automobile and is exposed to changing weather conditions. The employee works in varied residential environments based on assigned caseload. This position performs tasks that may involve exposure to blood, body fluids or tissues. All appropriate and proper safeguards, procedures, and policies are expected to be followed at all times.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is regularly required to stand, walk, sit; use hands to finger, handle or feel objects, tools, or controls; and reach with hands and arms.

The employee frequently lifts and moves up to 30 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.


Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.

Required Education and Experience

  1. Bachelor’s degree in human services field (e.g., social work, psychology) from an accredited college or university, or combination of education and two to five years’ relevant experience.
  2. Must have and maintain a valid state driver’s license, maintain automobile insurance coverage, and have access to an automobile.

Preferred Education and Experience

  1. Five years or more of experience working in community mental health.
  2. Licensed Substance Abuse Counselor

Additional Eligibility Qualifications

  1. Ability to read, analyze, and interpret human service periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
  2. Ability to calculate figures and amounts such as percentages, mean, mode and median.
  3. Ability to define problems, collect data, establish facts and draw valid conclusions.

Work Authorization/Security Clearance (if applicable)

Applicant must possess the legal right to work in the United States.

AAP/EEO Statement

The Veterans Transition Center provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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